Okay, I generally don't review restaurants..especially not fast food chains. Anyways, the town I live in just got a burger king (the only fast food burger joint we have had before then is McDonalds) I was SUPER excited to try it..especially after hearing they had a coca-cola free style.
Anyways, My Loves and I went to check it out today. I am throughly NOT impressed..its being run by a bunch of incompetent people. First off..it took like 5+ minutes for our food, it wasnt that busy, and the food wasnt hot so its not like they had just cooked the food and thats what took it so long. I got Declan a kids meal with milk, they didnt give us the milk so I had to go up (wait ANOTHER 5+ minutes for them to notice/get to me) and ask for the milk. the Freestyle machine was out of half if not OVER half of the sodas..I was stuck getting sparkling peach water rather than my regular orange vanilla coke (mm dreamsicle cola).
I know its a new place and they have to get kinks worked out..but its a chain, there is NO excuse for a chain place to suck as bad as this place does. Yes, there are new workers..but most places will bring in workers from their other locations to help out until the actual workers figure stuff out/get on their feet. Look at the Whole Food Store in West Des Moines, they brought in people from other states to help out (This is the first WFM in Iowa) .. The huge Hy-Vee in Urbandale had people from other Hy-Vee locations working in nearly every department when they opened..to help get them on their feet...So with a chain there is NO reason to be this slow and not know how to run your soda machine.
I also laugh at the fact that like no one knew how to run the freestyle (customers) so I was sitting on my seat (they have the awesome footstool style seats Dec and I sat on one) explaining to people that only the ones that are lit up work, you have to push the one you want..it gives you more options..choose what you want then the push button dispenses your drink.
I dont know if I will go back to this BK..If I do it will be awhile. Until then, I will spend the extra money for gas/food and go to Noodles and Co. when I need an Orange Vanilla coke fix..because they keep thier freestyle filled..
